Holiday Inn - the niu, Charly Frankfurt City, an IHG Hotel

Room is excellent. Comfy bed, clean bathroom and spacious. Staffs are helpful and friendly. Guest can ask for iron board and kettle at the front. We can get free drink if we don't require daily cleaning. Luggage can be stored if the room isn't available and check out is 12pm. Close to Frankfurt Hbf..

My recent stay was nothing short of exceptional, offering a seamless blend of comfort, convenience, and outstanding service from start to finish. From the moment I arrived, the check-in process was swift and welcoming—within minutes, I had my room key in hand, and the front desk staff made sure I had all the information I needed to make the most of my stay. The room itself was a true sanctuary: immaculately clean, thoughtfully designed, and incredibly quiet, with a plush bed and high-quality linens that made it almost impossible to leave in the morning; every detail, from the ambient lighting to the blackout curtains, contributed to a restful and rejuvenating experience. The hotel’s location was another highlight—perfectly situated within walking distance of popular attractions, local cafes, and public transport, yet tucked just far enough away to offer a peaceful escape from the hustle and bustle of the city. When it came time to check out, the process was just as smooth and courteous as my arrival, with the staff going out of their way to ensure that I had everything I needed, stored my luggage for a few hours while I explored a bit more, and even arranged a ride to the airport—leaving me with a genuinely warm impression and a strong desire to return for another stay soon.

Comfortable, modern room. Nice! We didn't have the paid breakfast so cannot comment. Fast check in and out. Nice hotel. Great bed and shower.

The location is within 2 Minutes of the main train station. The rooms are newly refurbished and the staff were very helpful. Very clean also.

Nice room and bathroom with spacious shower. The breakfast was very good with good quality food and decent food choices. The receptionist gave me a toothbrush set for free after asking if they would be available.